All orders are prepared and shipped within 24 to 48 hours by our team, excluding weekends and public holidays.
Solavia delivers throughout Europe and internationally.
For each order, you will receive an order confirmation email, followed by a shipping confirmation email containing your tracking number.
During peak periods, order preparation may take up to 72 hours or 3 business days.
The carrier used may vary depending on the weight of the package, the number of items ordered, product availability, and the destination country.
Our Shipping Method
Standard shipping: Home delivery, collection point, or local post office.
Estimated delivery time: 5 to 7 business days after dispatch.
Please note that delivery times are estimates and may be affected by customs procedures, carrier delays, public holidays, or circumstances beyond our control.
Some orders may contain products supplied from different warehouses or suppliers. In these cases, the items may be shipped separately, and you may receive more than one package and tracking number.
Shipping Costs
Shipping is free for all orders, regardless of the order value.
Solavia reserves the right to temporarily modify or suspend these shipping conditions without prior notice.
Current shipping information will always be displayed on the website and during the checkout process.
Refund Policy
Our refund policy is valid for 30 days. If more than 30 days have passed since you received your order, we unfortunately cannot offer you a refund or exchange, except
Contact
For any questions regarding shipping, delivery, tracking, returns, or refunds, please contact us at:
Email: info@trysolavia.com
Website: https://www.trysolavia.com/
